Patient Resources
Everything you need for your care
Direct access to online scheduling, the 24/7 patient portal, digital intake forms, accepted insurance plans, and essential patient rights.
Schedule AppointmentPatient PortalDigital Health Hub
Patient Portal
Manage your healthcare 24/7 with direct, secure access to your clinical records and care team.
Access your records, results, and care team anytime
Our web portal allows you to conveniently communicate with your providers, review test results, request medication refills, and track your healthcare history from any device.
Review lab reports, viral load panels, and diagnostic summaries as soon as they are processed.
Submit renewal requests directly to your clinician without waiting on the phone.
Send non-urgent questions to your provider or health coordinator securely.
Review clinician visit notes, follow-up instructions, and your personalized care plan.
Patient Intake
New Patient Paperwork
Complete your intake documentation online before your visit for a faster, seamless check-in experience.
Complete Digital Forms
Fill out your medical history, contact details, consent agreements, and insurance information securely online.
Prepare Your Documents
Please have the following items ready to present at your first check-in:
- ✓ Government-issued photo ID
- ✓ Health insurance card (if applicable)
- ✓ List of current medications & dosages
- ✓ Previous medical or immunization records
Arrive & Check In
If you have submitted your paperwork online: Arrive 15 minutes early.
If completing forms at the clinic: Arrive 30 minutes early.
Billing & Coverage
Accepted Insurance
We accept most major commercial insurance, Medicare, and Medicaid plans to keep quality care affordable.
Commercial & Private
In-NetworkWe accept standard employer and individual health plans:
Medicare Advantage
In-NetworkCoverage for seniors and Medicare-eligible individuals:
Medicaid & State Plans
In-NetworkFlorida Medicaid and MMA health plan programs:
No Insurance? We Have Options for Everyone.
We believe quality healthcare should never be out of reach. We offer affordable cash-pay or monthly membership pricing. PrEP appointments, STI and HIV testing are always 100% free of charge.
Note: Coverage terms and copays vary by specific policy. Please verify your in-network tier with your insurance carrier prior to your appointment.
Got Questions?
Frequently Asked Questions
Find quick answers to common questions about clinic visits, testing, records, and billing.
No. Walk-in STI and HIV testing is available free of charge at all of our Health and Wellness clinics during normal business hours. No appointment or insurance is required.
Your lab results are securely uploaded to the eClinicalWorks Patient Portal as soon as our clinical team reviews them, typically within 48 to 72 hours.
We provide cash-pay or monthly membership pricing. Furthermore, walk-in testing for HIV and STIs is always 100% free of charge.
The fastest way to request a refill is through the Patient Portal. Alternatively, you can ask your pharmacy to submit an electronic refill request directly to our clinic.
Yes! Our St. Petersburg, Dade City, and Wilton Manors clinics are actively welcoming new patients for primary care, hormone therapy, HIV care, prevention, and wellness services.
If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance so we can offer that time slot to another patient in need.
Patient Rights & Compliance
Notice of Privacy Practices
How your medical information is protected under federal HIPAA regulations and your rights as a PHC patient.
Your Protected Health Information (PHI)
Professional Health Care of Pinellas is committed to safeguarding your medical confidentiality. Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have specific rights regarding how your health data is used, stored, and shared.
Right to Inspect & Copy
You may request to review or receive a physical or electronic copy of your medical charts and billing records.
Right to Amend Records
If you believe information in your record is incorrect or incomplete, you may submit a formal written request for amendment.
Right to Confidential Comms
You can specify preferred contact methods (e.g., cell phone only, portal message, or alternate address) to protect your privacy.
Right to Restrict Disclosures
You have the right to request restrictions on how your health information is disclosed for treatment or payment purposes.
Our Locations
PHC Health and Wellness
Walk-ins welcome at every clinic during normal business hours.
St. Petersburg
Our largest clinic and the full care team, offering primary care, HIV care and prevention, hormone therapy and medically supervised weight management.
Dade City
Our Pasco County clinic, where Lorayne Shafer, APRN leads primary care, HIV care and prevention for patients across the county.
Wilton Manors
Our South Florida clinic on Wilton Drive, where Dr. Blaisdell and the Broward team provide primary care, HIV care and prevention.